Refund policy

Thank you for shopping with Radiance Vault Co. Please read our policy carefully before making your purchase.

All Sales Are Final

Due to the nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges. Please double-check your order before completing your purchase.

Damages or Issues

We want you to love your order! If your item arrives damaged, defective, or if you receive the wrong item, please contact us within 3 days of delivery at radiancevaultco@gmail.com with photos of the issue. We’ll do our best to make it right.

Non-Returnable Items

As part of our no-return policy, we do not accept returns on:

• Beauty products or personal care items
• Sale or discounted items
• Gift cards
• Custom or personalized products
• Any item not in its original condition or packaging

Questions?

Feel free to reach out to us at radiancevaultco@gmail.com for any concerns before placing your order.